Trench Blitz Support

Help with the game, and how to reach us

Write to support@trenchblitz.com with your question, your phone model and whether you play on iPhone or Android. We answer within a few days.

Getting the full game back

The full game belongs to your Apple ID or Google account, not to the phone. On a new phone, or after reinstalling, open the settings (the gear), tap UNLOCK THE FULL GAME, then Restore purchase. Use the same Apple ID or Google account you bought it with. The game also looks for your purchase by itself every time it starts.

Friend battles

• Both players need the full game and the latest version from the App Store or Google Play.
• One player opens SKIRMISH > FRIEND, taps MAKE A CODE and sends the link with SHARE LINK. The other taps the link, or enters the code under JOIN.
• Both phones need an internet connection. If one loses it, the game keeps trying to get back in for 30 seconds while the battle waits.
• An iPhone and an Android phone can play each other.

Your progress

Your fronts, medals and cards are saved only on your phone: there’s no account and no cloud copy. Deleting the game, or RESET PROGRESS in the settings, starts the campaign again. The full game itself is never lost: restore it as above.

Refunds

Purchases are handled by the stores, so refunds are too: ask Apple at reportaproblem.apple.com, or Google through your Google Play order history.

Privacy

The game collects no personal data. Read the privacy policy.